01 / Overview
What determines the outcome
The other party's willingness to settle depends on its assessment of the prospects of the dispute. A claim supported by a calculation and documents and a claim in general terms meet with different responses. Claims handling begins with an assessment of one's own position and that of the other party.
An agreement between the parties can cover more than a judgment on a claim: it can amend the terms of the contract, provide for payment by instalments, set off mutual claims of the same kind, allocate losses and preserve the relationship.
The settlement terms are weighed against the length of the proceedings, their cost, the cost of waiting and the likelihood that the judgment will be enforced. This comparison shows which concession is justified and when negotiations cease to serve a purpose.
The terms reached need to be documented: oral arrangements and correspondence without precise wording may lead to a new dispute over what exactly was agreed.